Monday, March 28, 2011

Spring Has Sprung at La Posada de Taos

The daffodil blooms are about to burst.  The crocus are showing off.  The soil is slowly warming up here in Taos and we're excited that Spring has really arrived.

It's kind of wonderful since we're planning our Summer Chef's Garden already.  We're trying to hold back since we know that being at 7000 feet means that Spring may be more of a concept right now than a fact.

Believe it not Spring in Taos is a Rocky Mountain Spring.  Meaning that at any time a little storm could come flying overhead and dump several inches -- or a foot -- of snow here in town.

Two years ago Michael and I drove to a little town outside San Antonio, Texas to visit my extended family for Easter.  It was such a beautiful trip.  Leaving Taos the giant herds of elk had already migrated down into the Moreno Valley east of Taos.  Geese and ducks could be seen flying their "vees" north.  We saw Bald Eagles and giant flocks of Sand Hill Cranes along the way. Down in Texas the trees were green and the bluebonnets were peaking.

On our way back to New Mexico, we camped overnight in Garner State Park in our tent and sleeping bags.  It was warm!  Foxes were chasing rabbits through our campsite and we were glad to have some ice-cold drinks for dinner.

Not being in a hurry, we visited our dear friends, Shaan and Collen at Casa Cuma B&B in Santa Fe for a night and took care of some B&B business before heading home early the next morning.  It was a little cool that morning in Santa Fe, but nothing signaled what we were about to encounter.

When we're on our way home after a long trip, we always take the so-called Low Road to Taos.  This means taking State Highway 68 from Espanola north and east through the beginnings of the Rio Grande Gorge.  About 10 miles north of Espanola you start following a carefully engineered road that hugs the twisty Rio Grande river channel.  About 10 more miles along the river, steep cliff faces begin to rise along the road.  Finally, as you prepare to come up into the San Luis Valley, home of Taos, you make one final climb up and out into a breathtaking view of the giant crack in the Earth that is the Rio Grande Gorge.

On this day in the 3rd week of April, 2009 we drove north knowing that home and our own warm bed would be awaiting us after two weeks away.  As the road began shadowing the Rio Grande we noticed something odd for late April:  southbound cars were covered with snow.  In fact, the farther north we drove, the more snow there seemed to be on passing cars.  By the time we started up the last hill out of the gorge, some cars had as much as a foot of snow on them.

We looked at each other.  We looked at the cars.  We looked back at each other and both of us busted out laughing.  The tent and sleeping bags we had just used two nights before in the Texas Hill Country obviously were immediately going into storage.

Climbing up and out into the valley with Taos off in the distance, we were awestruck.  The whole San Luis Valley was covered with the pristine white of freshly fallen snow.  The steep walls of the Rio Grande Gorge held ledges of snow accentuating its depth and majesty.

This year hasn't brought the heavy spring snows yet.  We're kind of melancholy about it.  Historically, the Southern Rockies receive the majority of their snowfall and almost all of their snow-sourced moisture in March and April.  It hasn't happened yet and long-term forecasts are for that trend to continue into the summer.

Not to worry, experts say that the snow-pack as of early March was just below average.  The rivers will run and the adventure sports will continue.  Plus -- and here's the big one for our guests -- the weather is absolutely spectacular.  I mean day after day after day of cool, crisp mornings followed by 60 degree afternoons.  It's really special.

We'll be taking our first white water trips in a few weeks.  Why don't you come join us?  La Posada de Taos awaits. . . 

Thursday, March 24, 2011

Hot Air Ballooning in Taos: A Once in a Lifetime Adventure

Have you ever imagined a balloon trip where the main thrill
is going down instead of up?


We're very excited to be offering this year's Adventure Package featuring a hot air balloon adventure on Pueblo Balloons.  It's an amazing opportunity to experience something that few ever get to see or do.

A balloon adventure in Taos can truly be described as one-of-a-kind.  Where else in the world can you fly down?  Really. 
Innkeeper and La Posada de Taos' Chef Michael Carter Prepares for the Flight

Just outside Taos where hot air balloons fly just about every day sits a huge volcanic rift known as the Rio Grande Gorge.  Located at the bottom of the virtually flat San Luis Valley, the Gorge is quite a sight. Each morning just after sunrise, balloons launch near the rim of the Gorge and ride a cool, sinking current of air into that giant crack in the Earth.

Flying in the Rio Grande Gorge (Photo Courtesy Pueblo Balloons)

As the balloon sinks the pilot guides it down to the Rio Grande River where riders are treated to various forms of "baptism."  Pilots are known to simply skim the bottom of the basket along the top of the water or to allow it to sink slightly below the surface for a "Splash and Dash." 

Because the bottom of the Gorge slowly drops in elevation as it meanders south just outside Taos, the current of air takes the balloon slowly beneath the towering cliffs.  Ranging from several hundred to almost 1000 feet, the walls of the Gorge are impressive volcanic formations.

Flying Just Above the River in the Rio Grande Gorge

Before you know, however, it'll be time to pop up and gain altitude to get a magnificent view not only of that incredible rift, but of the towering Sangre de Christo Mountains of the Southern Rocky Mountain Chain.

Flying Above the Rio Grande Gorge

La Posada de Taos' Hot Air Balloon Adventure Package offers you a deal you can't get anywhere else:  4 Nights in a Premium Room at Taos' Top-Ranked B&B, all the amenities we offer plus a once-in-a-lifetime Hot Air Balloon Ride through the Rio Grande Gorge.  Because this is a Package Deal, you save over $250 by booking it directly with us.

Give Innkeeper Brad Malone a call to book your Adventure today:  (800) 645-4803.

Wednesday, March 16, 2011

Don't Be Fooled: Book Your Rooms Directly With La Posada de Taos

The Message:  if you want the most accurate information about availability at La Posada de Taos with the best pricing we offer, give us a call at (800) 645-4803 or visit our website at laposadadetaos.com.

La Posada de Taos Late Afternoon in Winter
 
Expedia.com, hotels.com, travelocity.com, kayak, and hotwire.com all claim to have the most comprehensive listings and the best priced lodging on the Internet.  Then why do they tell those surfing their sites that La Posada de Taos has nothing available when we have open room nights?  

Simply put, we provide services to our guests.  We care about the quality of each and every form of that service we provide.  The booking sites sell "products" that mean only dollar signs to them.

In recent years various online booking "portals" have been created for folks to make lodging reservations just about anywhere in the world.  These sites claim to have all of the information you need to allow you to make discount reservations in places such as Taos, New Mexico.

The problem is that these sites don't even begin to offer all that's out there -- especially at small B&B's or boutique Inns such as ours.  

Until recently, La Posada de Taos participated directly with these online reservation sites, allowing guests to find us at hotels.com, expedia.com, travelocity, and others.  These sites were all linked into information we provided to BedandBreakfast.com.  

Our research indicated that guests who found us through those sites typically went ahead and looked directly at our website or called us.  They sometimes booked through the larger company, but most people found that the best deals were offered directly through us -- not through a 3rd party reseller.

We frequently visited those sites ourselves and found the information they had posted about La Posada de Taos contained critical errors and omissions, often to the detriment of the guests themselves.  For example, stating that breakfast was not included in the price of the rooms (we're a bed and BREAKFAST, so the price includes the full, multi-course breakfast) or that the rooms did not contain features that are standard here at La Posada.  Guests were confused about check-in and check-out times or they did not know that there were specific limitations on the number of guests that each room can safely and comfortably accommodate.

We and all the others using these 3rd party resellers, had to pay hefty commissions.  By the time we discounted their commission off of our rate, the real savings for guests was negligible or non-existent.  

Their inventory systems did not match up with ours and we sometimes ended up with double bookings.  In each case, we and we alone offered the guest a goodwill gesture of arranging upgraded accommodations for them at another local B&B.

When we left this system about a month ago, we joined a new network known as "GDS" that we hope will offer up-to-date and accurate information for anyone wishing to book rooms with La Posada deTaos.  That system should be up and running in a few weeks.  In the meantime, visit our online booking portal or call us directly, please.

If you visit one of these monster online 3rd-party companies and look for La Posada de Taos, they will tell you that we have no availability.  That's nice information but it is dead wrong.  In fact, it's deliberately false information designed to get you to book with a hotel or B&B that's paying the 25 or 30% commission to that 3rd party.  David v. Goliath.

La Posada de Taos Offers Homemade Fare Each Morning


So, give us a call, won't you?  We'll offer you competitive rates based on the value of the services we offer:  full, professionally-prepared, multi-course, gourmet breakfast; 600-thread-count sheets; concierge services, DVD collection, jetted tubs in premium rooms; privacy; close-in access to all the amenties offered by Taos itself; free parking; free wi-fi; free waters, sodas and teas.  All in one price that you won't find anywhere else through any online re-seller.

Wednesday, March 9, 2011

White Water Rafting: Just One Reason We Settled Here

My first white water experience was over 20 years ago on the Middle Fork of the Salmon River, just outside Salmon, Idaho.  It was a short half-day trip that launched just outside town and followed the river along some Class I and II rapids, but culminating in a wonderful Class III+ rapid where everyone got wet and then we pulled out of the river.

Five years later, I was invited to go on a trip down the Wild and Scenic Wilderness section of the Chama River in Northern New Mexico.  I was hooked!  

A View from Alongside the Rio Chama by Brad Malone

Shortly after moving to New Mexico permanently in 2005, Michael and I were invited on a trip down the Chama in mid-April.  Spring weather being what it is in Northern New Mexico, we started out on a beautiful sunny day, set up camp alongside the river as the skies turned overcast and woke up the next morning with about 8" of snow on the ground.

Being old hands at back-country camping, Michael and I had the right clothing and the right tent and sleeping bags.  The friends who had invited us along for this first trip had all the rest of the gear, including a portable kitchen and shelter for breakfast.  

That first morning alongside the Rio Chama, high in the back country, Michael sprung a surprise on our hosts.  He produced all the ingredients for an amazing gourmet breakfast and then proceeded to shoo us all away while he made blueberry buttermilk pancakes, bacon and sausage, along with fresh fruits and juices.  I was jokingly told by one friend that Michael would always be welcome on their white water trips, but I was another story.  Only after I completely cleaned up and put everything away did I earn my right to future invitations.

Since that time, we've spent a lot of time on the Chama River.  If you want an extended white water adventure, that is one of the destinations you can book from the outfitters here in Taos.  The drive over to the "put-in" is about an hour west of us.  The river flows south through an ever-deepening canyon that becomes a gorge lined with sandstone walls.  After about 30 miles or so, you suddenly come upon the amazing Christ of the Desert Monastery, a Benedictine enclave alongside the river (and the subject of a future discussion in this blog).

Walls of the Piedre Lumbre by Brad Malone

 At the Monastery, the walls of the canyon begin to open up dramatically into what is now commonly called "O'Keefe Country" where Georgia O'Keefe lived and painted for so many years in the 20th Century.  Layers of red, orange, yellow and even green stone shine above the plain where the Chama River forms Class II and III rapids.

Skull Bridge Rapid on the Rio Chama by Brad Malone

 In my next entry, I'll write about the Taos Box along the Rio Grande and the trips you can take on that white water as part of the Adventure Package La Posada de Taos is offering this year.

Saturday, March 5, 2011

La Posada de Taos's Adventure Package Promotion

In my last post, I announced La Posada de Taos' new Adventure Package promotion.  It's a great deal because you won't be able to get this anywhere else in Taos.

The best travel packages always have one thing in common:  you can't purchase the individual parts for less than the package offers.

With La Posada de Taos' Adventure Package, you get 4 nights in a premium room in Taos' top-ranked B&B.  You'll be entitled to all the amenities we offer, including the full breakfast prepared by one of our professional chefs and the concierge service offered by yours truly.  

The Adventure Trip arrangements will be made and paid for you.  Each one of them offers an experience unique to Taos.  Did you know, for example, that National Geographic Traveler has listed the Taos Llama Trek as one of their Top 10 Adventures?   Amazing!

With the ski season drawing to a close in a few short weeks, why not think about that return trip to Taos with an Adventure built in?  White water season lasts from late April through June.  Horseback rides at Taos Ski Valley are available from mid-May through September and the Llama Trek will be available May through September.

Hot Air Balloon Trips Arranged by La Posada de Taos with Pueblo Balloon Co.
 Hot Air Balloon Trips in Taos typically involve a dawn launch near the Rio Grande Gorge outside of town.  Pueblo Balloons will pick you up at our Inn and take you to the launch site.  Flights then take you hundreds of feet down the walls of the Rio Grande Gorge where the professional pilot will dip the basket in what is sometimes called a "Splash and Dash."  You'll then fly along the bottom of the gorge until the pilot takes exits up and out for a view of the San Luis Valley and Taos, nestled against the towering Sangre de Christo Mountains.

Regarding the Hot Air Balloon Adventure:  average cost per flight is about $250 per person.  La Posada will charge you $75 per person for the trip, thus making it an outstanding value you can't get anywhere else.  You still get the 4 night stay at top accommodations making it possible to immediately reschedule a flight that may have been initially cancelled.  It's a great way to get the ride of a lifetime.

Check room availability for your dates online at La Posada de Taos' website and give us a call at (800) 645-4803 to book a package.

Friday, March 4, 2011

What to Do in Taos: Adventure!

La Posada de Taos has just announced an exciting new Adventure Package for 2011.  

The Rio Grande Gorge West of La Posada de Taos

Continuing with the success of our Lifts and Lodging Package, we're about to break down the barriers -- 

No calling around. No waiting for return calls. 
We've done the research.  
We've done the Adventures, too!
You pick what you'd like to do. . . 
 
We'll make it happen for you!

The package:  Book 4 Nights in a Premium Room, double occupancy for $250 per night and we will provide you with one of the following adventure tours: 

  • White water rafting on the Taos Box, 
  • Horseback Riding on Taos Pueblo or at Taos Ski Valley, or 
  • Llama Trekking.  
  • Hot Air Balloon Trips for 2 when purchased with this package will be an additional charge of $75 per person.
Not only do we do all the legwork, you save up to $300 with this package.  It's a great deal!

Here are some details: 

White Water trips will be booked based on their availability with a licensed Outfitter based in Taos.  You can choose a full-day trip down the Taos Box or a half-day trip down the Racecourse. 
  • The Taos Box contains Class IV+ rapids. You must be able to swim in order to make this trip.  Children are not allowed.  Additionally, this is an inherently dangerous sport, so please consider another Adventure Option if you have any doubt about your abilities.
Horseback Trips will be arranged through any locally available company with a minimum 4 hour ride for each person.

Llama Treks are offered only through one company and will be arranged subject to availability (i.e., please book early).

Balloon Trips will be arranged through Pueblo Balloon Company.  Because these trips are subject to cancellation due to weather conditions, you will need to select an alternative Adventure in the event of flight cancellation. 

Other than the Balloon Rides, you will need transportation to and from the starting places of these Adventures.  Pueblo Balloon will pick you up at La Posada the morning of your flight.  

If you want to book an Adventure Package with La Posada de Taos, please call us at (800) 645-4803 today.

Thursday, March 3, 2011

Do You Use Trip Advisor? Warning!

Do you use Trip Advisor?  About half of those who call us report that they found us on TripAdvisor.com. That's huge for a small business.  When half of your customers come from one source, you kind of feel like you should be paying attention.

Because we track the sources of hits to our website using a product called Google Analytics, we know that our guests also find us using BedandBreakfast.com, the New Mexico Bed & Breakfast Association, the Taos Association of Bed and Breakfast Inns, the Taos Vacation Guide, and the Taos Chamber of Commerce.  There are at least another dozen sources of hits to laposadadetaos.com originating with companies other than Trip Advisor who provide unbiased information regarding destinations in Taos.

Within the last quarter, however, TripAdvisor.com has overtaken everyone on our Google Analytics Report to become the #2 means of finding us -- behind only the ever-omnipresent "Google Organic Search."  TripAdvisor.com recently moved into the Top 30 websites on the entire Planet!  With 60,000,000 hits per month, its volume dwarfs all other Social Networking Travel sites.  The increase in hits to our website from this one site has been in excess of 5000%.

Incredible isn't it?

Because we have recently moved into the top slot on TripAdvisor.com's listing of Taos County B&B's, we're also working hard to merit that listing (of course, to really hold onto this type of thing, you have to be having fun doing it!).  A competitor who also sometimes inhabits the #1 spot doesn't include breakfast in the price of his lodging.   Regardless of the exact placement, being at or near the top of TripAdvisor's listings has also brought us not only more hits to the website, but a healthy increase in business.

I wish that I could end this blog entry there with the sunny story of success.  Not so, however.

As a Board Member of the Taos Association of Bed and Breakfast Inns, I'm always interested in the overall trends in the industry.  Trip Advisor's impact on lodgers in Taos continues to play itself out, but we can already see that it's doing both good and bad things in our small town.

On the good side, Trip Advisor is available for visitors to get some additional information about the choices in Taos.  

On the bad side, the choices in "Taos" that Trip Advisor is showing are incomplete and in some cases downright misleading.  Trip Advisor is arbitrarily excluding some of the top choices available to visitors by using an ancient Zip Code map that ignores some of the best B&B's in the entire Southwestern U.S.  

In some cases, B&B's are not listed as "Taos" and you cannot find them unless you know the name of the tiny old Zip Code they are in (these aren't incorporated areas, by the way).  Another way to find them is to find the tiny little green print near the top of the page that has geographical breakdowns.  If you can find it, click on "Taos County," please.

In an effort to make full disclosure: as you have probably guessed, La Posada isn't excluded from the Taos listings.  We have no financial interest in the businesses who are being hurt by this.  Our interest is in making sure that all visitors to Taos get complete information.  

I've addressed this issue before and I'm part of a continuing effort by various professional associations to get Trip Advisor to fix the problem.  Please understand that this effort has been going on for years.  Trip Advisor's corporate mentality, however, is clearly self-absorbed and defensive.  They not only cannot see how their arbitrary geographic designations are destroying small businesses, they deny that it could possibly be true.  Very defensive!

Problem is that the numbers don't lie and TripAdvisor doesn't care.  I've heard various local businesses discussing litigation.  

In the meantime, please don't use Trip Advisor as your only source of information.  Use it for reviews, but please realize that it is not authoritative.  What you can count on is that TripAdvisor.com's listing for Taos will be inaccurate, incomplete, misleading and arbitrary.  

We recommend that you use at least one other source of information when planning your Taos trip, please.

Tuesday, March 1, 2011

What To Do In Taos: Downhill Skiing

For all entries in the "What To Do" Series, my personal and professional bias as an Innkeeper is clearly going to show through.  Please use the links in each individual category to get more comprehensive information. 

Taos Ski Valley Photo by Michael Carter, Chef and Innkeeper at La Posada de Taos in 2010

Downhill Skiing 

Taos Ski Valley is the grand-daddy of all ski resorts in the entire State of New Mexico.  It is the only ski destination in the state that is routinely listed in rankings of the nation's top ski resorts.including rankings by skiers themselves in Ski Magazine.  There are two primary places to start for complete information: 

Taos Ski Valley
Taos Ski Valley Chamber of Commerce 

The ski season at TSV typically runs from Thanksgiving Day through the first weekend of April.  Although the opening day may be delayed due to snow conditions, the closing day is never beyond that first Sunday of April. 

La Posada de Taos offers various Ski Packages during the season for our guests -- all of them involve lifts or ski schools for Taos Ski Valley only.  For example, this year our Lifts and Lodging Package offers guests 3 nights in a premium room (king bed, whirlpool-style bathtub, and wood-burning fireplace) plus 2 each 2-day lift tickets to TSV for $240 per night, double occupancy.  We also will be participating in the final discounted ski week package promoted by TSV.  In that program, if you book six nights with us, you'll get six days (that's right, 6 days!) of ski lessons at TSV for FREE!  This last promotional package is only available during the last week of March 2011.

Taos Ski Valley is known as a "Skiers Mountain."  To me this means that the resort is focused solely on the skiing experience.  Although there are shops and clubs where you can enjoy apres ski activities, they are not the focus of what is offered.

Being a Skiers Mountain also means that the Ski and Snowboard Schools at TSV are among the best.  The Children's Learning Center is one of the largest buildings at TSV and the adult and teen schools are simply incredible.  If you bring your children to Taos to learn, they will be able to enjoy the sport anywhere in the world.  The schools really are that good!

However, being a Skiers Mountain does NOT mean that TSV isn't a great place to snowboard.  Since the resort allowed boarders for the first time just a few short years ago, the mountain has become home to many who love to shred.  All the hoopla about folks not getting along simply has not come to pass.  In fact, because the average age of the snowboard crowd continues to climb each year, the mountain tends to be populate with lots of 30-something boarders but even younger skiers. 

There is a myth that Taos is "too hard" to ski for the novice.  Not true.  I finally learned to ski at TSV in January.   The amount of beginner terrain that I haven't even seen yet is unbelievable.  There is a lot of terrain and the green (beginner) and blue (intermediate) runs are extensive.  The ski-able terrain is simply massive and the wonderful easier runs wind back and forth down the contours of the mountain.

The black (expert) and double-black (insane) runs at TSV are also extensive and are the reason why so many folks are intimidated by the resort.  It's true that the blacks and double-blacks at TSV are challenging, but that's what their rating implies.  These more difficult runs are really why Taos is famous in the Ski World.  Only Jackson Hole has more vertical drop than TSV.  It's where the hard-core skier can come and really test their mettle.

With an average of 305"  of powdery white snow each season, TSV will still get close to 200" in a "bad" year.  In other words, unless you're looking to jump off one of the double-blacks, there's always going to be lots and lots of greens, blues and blacks available to ski.

I realize that I've completely ignored the other ski destination in our area and I promise that I will try to get back to describing them next season.  Each has its own merits and each is a place you should look into for an easy-going Family Trip.  Here are the links.

Angel Fire
Red River
Sipapu
Ski Santa Fe
Pajarito (Los Alamos)

Angel Fire, Red River and Sipapu are all within 45 minutes of the Town of Taos.  Pajarito Ski Basin is above Los Alamos while Ski Santa Fe is 18 miles above Santa Fe proper, thus making it the farthest drive.